Frequently Asked Questions

With the decision for Home Healthcare come many questions. So, we've compiled a list of the most Frequently Asked Questions for you:

1) Why Consider Home Healthcare?
Because it works. Professional Healthcare Resources provides Home Healthcare Services to people who need care and want that care given in the comfort and security of their own homes. An increasing number of patients, both young and old, are choosing to receive specialized healthcare services in their own homes rather than remaining in hospitals or in other healthcare institutions.

Home Healthcare:

Comforts the patient. Patients are more comfortable in familiar surroundings rather than institutional environments.
Is economical. Home healthcare is an economical alternative to extended stays in hospitals and in nursing homes.
Speeds up recovery time. Research shows that patients heal more quickly in the home environment.
Brings families together. Hospital and institutional stays separate patients from loved ones; home healthcare gives patients the option to receive treatment at home with friends and family.
Provides personalized care options. Home healthcare is personalized to the needs of each patient and customizes that care to the home environment.
Extends life. Patients receiving home healthcare tend to live longer and enjoy a better quality of life than people receiving institutional care.

2) What professionals do we have on your team?
Professional Healthcare Resources offers you a team of highly skilled caregiving professionals including:

Registered Nurses
Physical Therapists
Occupational Therapists
Speech and Language Therapists
Medical Social Workers
Home Health Aides
Sitters or Companions

The Nurse Manager
The Staffing Coordinator or Clinical Care Coordinator
Team Assistants
The Quality Improvement Coordinator
The Financial Coordinator

3) What Can We Do For You?

We offer many services designed with you in mind. Here's what we can do for you:

The Patient
We're a patient advocate who is committed to honesty, reliability and quality care. Quality home healthcare is your right, your choice. Choose quality. Choose commitment. Choose Professional Healthcare Resources.

For the Caregiver
Your life is full of responsibilities and choices. Professional Healthcare Resources is committed to lightening your load by managing home healthcare for you. Choose a committed partner. Choose Professional Healthcare Resources.

For the Physician
Because you're dedicated to giving your patient quality care, we are dedicated to keeping you informed of your patient's progress. You can count on us to provide your patient with the hiqhest quality care possible and to provide you with accurate patient information. Choose Professional Healthcare Resources.

For the Discharge Planner, the Social Worker, and the Case Manager
We understand time demands and scheduling challenges. That's why we promise to respond quickly and accurately to your patient referrals. And that's a promise you can count on. Choose Professional Healthcare Resources.

4) What are your rights?
As a patient you have the legal right to make decisions about your medical care. For detailed information, please feel free to contact us.

5) What are your responsibilities as a patient?
When you choose Professional Healthcare Resources as your home healthcare partner, you have certain patient responsibilities. We provide our patients and their caregivers with a Patient Handbook. For further information, please feel free to contact us.

6) Where can you find further information?
Professional Healthcare Resources maintains a current listing of various governmental and private agencies that help protect the quality of your life. Please contact us for further information.

7) What about payment for services?
Professional Healthcare Resources is a fully licensed Medicare and Medicaid provider. Services can also be covered by long term insurance or private pay. If you do not know what your insurance covers, please call your insurance company directly or contact us. We will be happy to assist you in any way.

8) How do I choose Professional Healthcare Resources?
When your discharge planner, social worker, case manager or physician asks you about home healthcare service, simply request us by name, Professional Healthcare Resources. Feel free to contact us at (703) 379-9012 anytime for detailed information.

9) When can I get in touch with Professional Healthcare Resources?
Professional Healthcare Resources provides services 24 hours a day, seven days a week. Our corporate office hours are Monday through Friday, 8:30 AM to 5:00 PM. If you call outside these hours, please leave a detailed message. Our 24-hour a day on-call staff will be paged and will return your call promptly. Click here for our contact information.